Privacy Policy
Mihyar (“Mihyar”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.mihyar.com (the “Site”) or interact with our services.
1. Information We Collect
When you use our Site, we may collect the following types of personal information:
- Personal Details: Name, email address, phone number, billing and shipping addresses.
- Account Information: Login credentials, order history, preferences.
- Payment Information: Payment method details (processed securely by third-party payment providers; Mihyar does not store payment details).
- Device and Usage Data: IP address, browser type, device information, and website activity.
- Customer Service Interactions: Any correspondence with our support team via email, phone, or chat.
We may use your personal information to send you information about our products and services and those of our associated companies. You can choose to opt out of this at any time by clicking on the “unsubscribe” link in any marketing email that we send to you.
2. How We Use Your Information
We collect and process your personal data to:
- Process and fulfill your orders (Aramex or other delivery partners)
- Improve and personalize your shopping experience.
- Provide customer support and respond to inquiries.
- Send promotional offers, newsletters, and updates (with your consent).
- Prevent fraud and enhance security measures.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your data with:
- Service Providers: Payment processors, delivery partners, and IT service providers who assist in operating our business.
- Legal Authorities: When required by law, regulation, or legal process.
- Marketing Partners: Third-party partners for marketing purposes (only with your consent).
4. Cookies and Tracking Technologies
Mihyar.com uses cookies and similar technologies to enhance your experience and analyze traffic. You can manage cookie preferences in your browser settings.
We use Google Analytics to understand site engagement. This service collects data, including your IP address, which is processed by Google in the U.S. for analytics and reporting. Google may share this data when required by law or with trusted partners. Your IP address remains anonymous and is not linked to other Google data. You can manage or disable cookies in your browser to limit tracking.
5. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. While we take all reasonable precautions, no system is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Data: Request a copy of your personal information or update inaccurate details.
- Opt-Out of Marketing: Unsubscribe from promotional emails.
- Request Data Deletion: Request the removal of your personal data, subject to legal requirements.
- Manage Cookies: Adjust cookie settings via your browser.
To exercise these rights, contact us at help@mihyar.com
7. Third-Party Links
Our Site may contain links to third-party websites. Mihyar is not responsible for the privacy practices of these external sites and encourages you to review their privacy policies.
8. Children’s Privacy
Mihyar.com is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.
9. Changes to This Privacy Policy
Mihyar reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of the Site signifies acceptance of the revised terms.
10. Contact Information
For privacy-related inquiries, please contact:
Mihyar Customer Support
Email: help@mihyar.com
Phone: 8001111949 (KSA)